Return on Effort

The other day I was reading tweets from @BurbDoc (be careful you might not want to go there)* and he was talking about acknowledging effort. Not judging the effort.  Not always valuing the effort based on the return.  Valuing effort. This came up again during #hcsm discussion on Sunday evening (1/16/2011).  The conversation was about getting some credit or discount from insurers if you use/d...
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